More of the same from WV American Water

Last Saturday, West Virginia American Water held its second annual “WaterFest” at the Elk River treatment plant. To its credit, WV American Water offered tours of its facility, including the new chemical testing laboratory and water quality monitoring equipment that it installed after the water crisis, replacing similar equipment that it had taken out in […]

American Water Works still growing, not so much in WV

On Thursday, West Virginia American Water’s parent company, American Water Works, held its second quarter earnings call for investors. The parent company continues to do well, and its dividend payouts to its investors continue to increase – this quarter, American Water Works announced a 10% increase in dividend payments. Anyone who bought stock in American […]

WV American Water wants to continue the one-sided conversation

Yesterday, West Virginia American Water took out a full-page ad in the Sunday Gazette-Mail to offer their apology for the recent Dunbar water main breaks that left thousands of customers without water for days. The company says it will “continue the important conversation about our water system.” So far, this “conversation” has consisted of the […]

WV American Water responds to Dunbar main breaks

WV American Water provided more information about the repeated water main breaks in Dunbar in a statement on its website. The company notes how hard it was to repair the leaks in Dunbar and how difficult it is to provide accurate estimates of how long it will take to restore water service. The latter problem […]

Was WV American Water required to have a second intake?

Reporter Ken Ward of the Charleston Gazette published an excellent article yesterday on recent developments in “Good vs. WV American Water” – the federal court case against WV American Water, its parent company American Water Works and Eastman Chemical (the manufacturer of MCHM). A number of documents have been filed confidentially in the case that […]

Heads I win, tails you lose

That’s the main message of yesterday’s editorial in the Charleston Daily Mail. According to the editorial, the public has two alternatives: pay even higher rates to WV American Water, or continue to suffer from unreliable service and increasingly severe water main breaks as the infrastructure falls apart. The rate hike required to get there is […]

Why are WV American Water’s rates so high and our service so poor?

The slides from Advocates for a Safe Water System’s public meeting on this topic last Wednesday are available here.

Financing infrastructure improvements

So how do we fund our water infrastructure needs here in the Kanawha Valley? Aging infrastructure and lack of infrastructure re-investment is a national problem. But it’s especially acute here where we have a declining customer base to pay for it. WV American Water’s proposal is that new rates should reflect a 10.75% profit rate […]

Safe water system not included in proposed rate hike

In his testimony in the rate case, WV American Water president Jeff McIntyre notes that, in response to last year’s water crisis, his company has “begun taking careful, thorough and deliberate steps to evaluate measures to enhance the resiliency of our systems.” Here is the progress that WV American Water says it has made since […]

Water rates set to go up, but infrastructure investment falling behind

Lack of water infrastructure investment in the Kanawha Valley is a serious problem (see recent news articles here, here and here). In the past couple decades, WV American Water has made some questionable decisions about its infrastructure investment. WV American Water made a business decision in the 1980s to focus on expanding its system, buying […]